Packages shipped internationally via Economy will not be covered by us in case of logistical errors from third-parties (e.g. if it gets lost on the way OR the post looses it).
Delivery time depends on your location. Economy shipping generally takes between 4-6 weeks and Priority takes 2-3 weeks (depending on location). The local customs at the destination country can add to the delivery time. The further away from Switzerland you live, the longer it will take. If your product hasn't arrived within the described time, please contact us.
Depending on your geographic location customs duties may occur. Customs duties are to be paid by the customer and will not be paid by Autoplush GmbH. We ship from outside Europe.
Packages are generally dispatched within 4 days after receipt of payment and are shipped via Swiss Post outside Europe. If you prefer delivery by different means, please indicate so for your order. Additional shipping cost will apply.
Shipping fees include handling and packing fees as well as postage costs. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We ship wherever the Swiss Post ships, which means in general everywhere except certain countries like North Korea. If you happen to live in North Korea or similar location, please indicate that you want shipment by DHL or different means. Appropriate shipping cost will be charged.