We ship wherever the Swiss Post ships, which means in general everywhere except certain countries like North Korea. If you happen to live in North Korea or similar location, please indicate that you want shipment by DHL or different means. Appropriate shipping cost will be charged.
Packages are generally dispatched within 4 days after receipt of payment and are shipped via Swiss Post with tracking. If you prefer delivery by different means, please indicate so for your order. Additional shipping cost will apply.
Shipping fees include handling and packing fees as well as postage costs. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Delivery time depends on your location, but should lie within one to three weeks upon shipment. The further away from Switzerland you live, the longer it will take. If your product hasn't arrived within three weeks, please contact us.