We try to keep information on the website up to date but may fail to do so. Due to the nature of human error, the correction of any errors can happen at any time without prior notice. This information may include but is not limited to pricing, availability, shipping time and warranties.
The Plush cars are all unofficial fan-based Products. Products are tested according to Swiss and EU legislation regarding product safety. Appropriate age for usage is indicated on product labelling. We are not liable for any damages or injuries from unintended use or modifications of the product. Products are sold from Switzerland which means local Swiss laws apply. Place of fulfilment and sole court of jurisdiction for all disputes between you and us is our place of business in the canton of Schwyz, Switzerland.
We respect your privacy and do not share your data with third parties unless necessary for delivering our service.
The personal data we collect will be used for the following purposes:
- Order handling and fulfillment
- Payment processing
- Complaints and returns
- Customer service and support
We need the following data to deliver our service and products to you:
- Name, contact details, address and country
- Email address
- Order details and support requests
- Packaging, fulfillment and shipping
- Product customization and custom orders
The data will be stored indefinitely regarding order history and communications with us. You can always ask us to delete your data or file a complaint through the contact form or admin@ or info@ email addresses. We will comply to your request as of GDPR regulation.
We also use analytics and statistics about page visits. This data does not contain personal information and is anonymized. Ordering as a guest may mean that the URL (which is shared) contains your email address. The analytics feature is opt-in through a consent banner on the site.
In order to constantly improve and optimise our Internet offering, we use what are known as tracking technologies. Web analysis tools provide us with statistics and graphics which provide us with information about the use of our websites. This involves data about the use of a website being transferred to the server used. Depending on the provider of a web analysis tool, these servers may be located abroad. For the most frequently used web analysis tool, Google Analytics, these data are transferred including shortened IP addresses, which prevents the identification of individual devices. Google complies with the data protection rules of the "Swiss-U.S. Privacy Shield Framework" and is registered with the “Swiss-U.S. Privacy Shield” program of the US Department of Commerce (Information about the “Swiss-U.S. Privacy Shield” can be found under https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs). The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. Transfer of these data by Google to third parties can only take place on the basis of legal regulations or as part of the order data processing.
Should other web analysis tools be used by Autoplush GmbH, the data collection process is essentially the same.
You may prevent the recording of the data generated by cookies and relating to your use of the website (incl. your IP address) at Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available under the following link (http://tools.google.com/dlpage/gaoptout) You will find more detailed information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout or http://www.google.com/intl/de/analytics/privacyoverview.html.
Similar to the Google Analytics tracking technologies, we use Hotjar to analyse web site usage. Hotjar enables us to log interaction patterns on the web site to improve positioning of relevant content. All relevant documentation about Hotjar, the collected information and the relevant privacy policies can be found on https://www.hotjar.com/privacy/gdpr-compliance. Hotjar respects the Do-Not-Track setting of modern web browsers. Data collected using Hotjar cannot be combined with data collected through any other means (Google Analytics, Facebook Pixel or site cookies) and is used solely for analysing site interaction such as hot corners, time spent on the site, etc.
The Facebook Pixel tracking technology is used to measure conversion between advertisements placed and products bought, as well as interest in our page by different target groups. The Facebook Pixel will not allow us to combine specific user data with products bought, on the other hand it will allow Facebook to do this for us. For more information please visit https://www.facebook.com/about/privacy. The extra data collected by the Facebook Pixel on our website is listed here https://developers.facebook.com/docs/facebook-pixel/implementation/gdpr/. On this website the data collected is used for market analysis and advertisement analysis.